Frequently Asked Questions

ORDERS & SHIPPING

How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times vary depending on your location.

Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination.

Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email.

What if my order is delayed?
Delays can happen due to high demand or carrier delays. If your order is significantly delayed, please contact us for assistance.

RETURNS & EXCHANGES

What’s your return policy?
We accept returns within 30 days of delivery for unused and undamaged items.

How do I initiate a return?
Visit our Returns Center at worthcollectives.com to start the process.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned items.

PRODUCTS

Are your products ethically sourced?
Yes, we prioritize sustainability and ethical production in all our collections.

How do I care for my items?
Care instructions are included with each product. For specific guidelines, check the product description.

PAYMENTS

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Is my payment information secure?
Yes, we use encrypted payment processing to ensure your data is protected.

OTHER QUESTIONS

Do you offer gift cards?
Yes, digital gift cards are available for purchase.

Can I cancel or modify my order?
Orders can only be canceled or modified if they haven’t been processed. Contact us immediately for assistance.

For any other questions, please visit worthcollectives.com.